What information is collected?
Information that is collected by the Service has been accessed with the users’ consent. Information can be collected during registration, signing up to the service, or while using the service. This can include your name, email address, company information, phone number, location, payment details, and other personal or business details .
The type of data we process:
- Contact information and preferences
- specific requirements you have requested
- Method and frequency of how we may contact you
- information you may have shared in correspondence with
- Financial information
- Location data and demographics
- Sensitive data that that you have consented to share
How we access user information
Information may be collected when you visit our websites and application. This information is shared voluntarily and with user consent.
We can also collect information when you request support, whether by e-mail, telephone, or automated reference features in our Services. PowerLink is the sole owner of all the information it collects from you, and may hold such information collected for as indefinite period of time, for backup or archival purposes.
We may also access user data that is publicly available on the internet and/or third party sites including social media sites.
Ways we may access customer information:
- Information collection during sign up or login
- technical device information and addresses via cookies and similar
- Analyzing customer traffic and behaviour when using the Service
- Capturing information via data logs and tracking systems
How we use collected information
We may use customer information in the following ways:
- To provide, maintain, and improve our products and services.
- To notify users about any changes and updates
- To provide customer support.
- To manage technical issues
- To analyze and gather information to enhance our products.
Your contact information may be used to contact you if necessary with respect to transactions conducted through the Website, changes to the Website's policies, or other matters.
We will not share, sell or lease any contact information collected from you, except as disclosed in this Policy. Any contact information provided to the Website will be held on secured servers.
Storage of collected information
We uses G Suite on Google Cloud for managing and storing customer information. Data is kept in a highly secure, compliant, and trustworthy environment.
In order to make transactions through the Website, we may collect certain information about payment methods and charges. Such information may include credit card details and other financial information.
We will not sell or lease your financial information to any third party and will not share it with any third party without your prior consent, except when we are required to do so by law, court order, or governmental agency order, or as required to handle transactions. All financial information provided to the Website will be stored on secured servers.
Communication with our servers
We use communication means between the software and our servers to manage the Website and provide our services. The information collected can be used to analyze usage trends, track your browsing through our Website, collect demographic statistics and information about browsing habits for overall usage and to enable analysis of problems in our Website and/or servers.
We may also track your browsing addresses by using our software to control browsing habits and patterns for marketing purposes. We do not associate data we collect as above with your personally identifiable information. This data can be shared with advertisers or other third parties on an aggregated basis.
Third party service providers
We sometimes use third-party service providers to manage certain aspects of the services we provide, such as handling or making reservations for products and/or services you purchase through the Website. In such cases, we may collect or share your contact information and financial information with such third party service providers as may be required to fulfill your order, and in some cases your information may be held by such third party service provider for the purpose of managing their records.We will endeavor to ensure that such third party service providers inform you of their policies regarding the use of your information.
Single Sign On and Third Party Platform Integration
Our Service offers features that integrate with third-party platforms. Single Sign On (SSO) with Google and integration features require customer data to be shared. These third-party platforms will authenticate your identity and give you the option to allow the Service to access to some of your personal information.
By allowing access you are giving consent for the Service to:
Read, send, delete, and manage your email
We gain access to your email so that you can manage all business interactions from within the application.
View and manage the files in your Google Drive
We access your Google Drive to give you the full benefit of managing all your relevant files from within the application.
We access your contacts to give you a full view of all contacts and/or accounts so you can integrate them easily.
We access your calendars so you can integrate all of your schedules.
We need to access your tasks so can enjoy comprehensive task management by integrating your your tasks from multiple platforms.
PowerLink follows the OAuth authorization protocol for user authentication and never gains access to your passwords. PowerLink can only access your data with your explicit consent.
Third Party Links
The site contains links to websites, resources, third party vendors and other sponsors related to PowerLink. Choosing an advertising poster or link may redirect you away from the Website to third-party websites. The third party providers of applications, tools, graphical components and applications Plug-In used in our Website, such as a "Share" button or "Like" button, may also use automated means to collect information about your use of these features.
Using Cookies makes your browsing through the Website more efficient by performing certain functions, such as saving your passwords and personal preferences in relation to the use of that particular website, and ensuring that you do not see the same advertisements again and again.
Your software is most likely designed to accept cookies, however, if you prefer not to accept them, you can change the configuration of your browsing software to refuse to accept them. If you prefer that your software shall refuse to accept Cookies, certain parts of our software and certain areas of our Website may not work properly when you browse.
Use of Web Beacons
Our site may use "Web Beacons" in ads or on site pages. Web Beacons are tiny graphic files and tags, pixel tag or a Clear GIF, linking pages or web applications to network servers, which can be used to transfer information back to the server network.
The information we collect is through Cookies and Web Beacons may include IP addresses, operating system type, unique device identifier, browser properties, device properties, language preferences, URL addresses, and information about actions taken.
We may associate and process certain data elements that we collect, such as information about your browser, by automated means with other information we have collected about you, so that we can know, for example, whether you have opened an email we sent to you. We may also use third party analytics software to collect information regarding the traffic of visitors to our Websites or software.
PowerLink Software Ltd. is GDPR (General Data Protection Regulation) compliant. The Data Controller is PowerLink Software Ltd and shall process personal information as a data processor. In the case a user wants to access, delete, restrict, or rectify their personal information they can contact us.
Under the GDPR, individuals in the EU have the following rights:
1. The right to be informed
The right to be informed of the collection and use of data.
2. The right of access
the right to access and obtain a copy of personal data
3. The right to rectification
The right for individuals to have inaccurate personal data rectified. Requests for rectification can be written or verbal.
4. The right to erasure or the right to be forgotten
The right for individuals to have their personal data erased.Requests for erasure can be written or verbal.
5. The right to restrict processing
The right to restrict the processing of personal data. an individual can limit the way that an organisation uses their data.
6. The right to restrict processing
The right to data portability allows individuals to move, copy, or transfer their personal data for their own purposes across different services.
7. The right to object
The right for individuals to object to the processing of their personal data. This means they can stop their data being used for direct marketing.
8. Rights in relation to automated decision making and profiling.
Fully automated decision making and or profiling is restricted in certain circumstances. The individual must be made aware of these processes. There are some circumstances that can lift this restriction.
How to Contact us
1. e-mail: firstname.lastname@example.org
2. postal mail: PowerLink Software Ltd., 35 Rothschild Blvd., Tel Aviv.